Need help with your Helium hotspot?

Stuck in relay? Can't connect online? Are you connected but can't transmit? Maybe you're not getting inbound and outbound?

We have services that can help you!

Tell us the issue you are having:
0 of 350

Helium Relay Issues

Your hotspot becomes “relayed” when other hotspots cannot connect to it directly.  So it has to relay all its messages through another member of the network. Being relayed is not good. It adds an additional burden to other hotspots to relay your hotspot’s messages to the network.  To fix your relay, you will need to set a static IP address and manually configure port forwarding on your router.

"Dynamine was able to fix my relay issue in no time. It would have taken me too much time to figure it out myself, and I didn't want to mess anything up so it was worth it just to leave it up to them! "

Erin A.

Helium Hotspot Host

Our Services

We offer a variety of services to help you get the most out of your Helium Hotspot. 

hotspot relay repair

We will come to your location and repair your relay status by setting a static IP address & manually configuring port forwarding on your router.


50.00 flat fee


We will come to your location and run diagnostics on your hotspot to ensure that the device is working, set-up properly, updated to latest firmware version, etc.


50.00 / hr.

helium consulting services

We will come to your location and walk you through exactly what you need to get the most out of your HNT earnings including strategy, best practices, and placement optimization.


99.99 flat fee


Meet Team Dynamine

I have been a local business owner and resident of St. Pete for over 25 years. My daughter and I are supporters of the Helium network who are passionate about building the network while helping hosts like you get the most out of your earnings!

Catherine F.


Karli L.

Co-Founder/Creative Director/Lead Tech