Helium Relay Issues
Your hotspot becomes “relayed” when other hotspots cannot connect to it directly. So it has to relay all its messages through another member of the network. Being relayed is not good. It adds an additional burden to other hotspots to relay your hotspot’s messages to the network. To fix your relay, you will need to set a static IP address and manually configure port forwarding on your router.
"Dynamine was able to fix my relay issue in no time. It would have taken me too much time to figure it out myself, and I didn't want to mess anything up so it was worth it just to leave it up to them! "
Erin A.
Helium Hotspot Host
Our Services
We offer a variety of services to help you get the most out of your Helium Hotspot.
hotspot relay repair
We will come to your location and repair your relay status by setting a static IP address & manually configuring port forwarding on your router.
$
50.00 flat fee
HOTSPOT TROUBLESHOOTING
We will come to your location and run diagnostics on your hotspot to ensure that the device is working, set-up properly, updated to latest firmware version, etc.
$
50.00 / hr.
helium consulting services
We will come to your location and walk you through exactly what you need to get the most out of your HNT earnings including strategy, best practices, and placement optimization.
$
99.99 flat fee
Meet Team Dynamine
I have been a local business owner and resident of St. Pete for over 25 years. My daughter and I are supporters of the Helium network who are passionate about building the network while helping hosts like you get the most out of your earnings!
Catherine F.
Founder/Owner
Karli L.
Co-Founder/Creative Director/Lead Tech